And it’s already begun to roll out in a limited number of countries.

Besides being heinously grey, soulless and giving you only 15 minutes of free WiFi, airports from start to finish are just one big STRESS.

But WhatsApp seem to have a solution to make the whole flying thing much more bearable. The messaging service has teamed up with KLM Royal Dutch Airlines to test out a new service which will allow users to check in, get their boarding pass and receive flight information and status updates using the app.

View image on Twitter

The new service, which has already begun to roll out in some countries, allows people to ask questions in ten different languages on WhatsApp via the official WhatsApp Business application.

KLM is the first airline worldwide with a verified WhatsApp business account, and one of a number of businesses testing ways for businesses to communicate with customers using the messaging service.

Commenting on the partnership with WhatsApp, KLM President & CEO Pieter Elbers said: “I am very proud that KLM is the world’s first airline with a verified WhatsApp account. This unique partnership with WhatsApp underlines our position as an aviation pioneer. We want to be where our customers are and, given the 1 billion users, you have to be on WhatsApp.


“With an account verified by WhatsApp, we offer our customers worldwide a reliable way to receive their flight information and ask questions 24/7. This truly is a major next step in our social media strategy.”

But it’s not all good news: it looks set to be a paid-for feature, and fans are worried that this new service will allow companies to contact them via WhatsApp (as if we don’t have enough with PPI calls already) – but the messaging service assure us this isn’t the case.

Girl travelling
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